Customizing Your Issues Tool Through Settings

How to customize your company's Issues tool to fit how you operate.

Written by Tommy Mains

Updated at March 21st, 2025

Users with the role of Manager or higher can customize their team's Issues tool to fit how they operate.

 

Accessing Issue Settings

To access your team's Issue settings, click the gear icon () on the far right of the filters bar. Only users with the proper permissions can view and change these settings. If you don't see the gear icon, you don't have the proper permissions and should contact your manager.

 

 

Use the Issue Settings window to turn on or off the following:

  • Prioritization — the ability for team members to assign a priority value to their Issues to denote how important it is to discuss and solve in the next team meeting.
  • Voting — the ability to allow all team members who have joined a meeting through Ninety to cast up to three votes on the Issue(s) to discuss next.
  • Desired Solve Rate — the ability for your team to set their desired solve rate for Issues; review your team's Issue-solving performance in the Insights tool or the Past Meetings page.

 

Account-Wide Issues Settings

In Company Settings, users with the roles of Owner, Admin, or Coach can turn on or off two of the above features for the entire account.