Updating your Email

Change your primary email, or add additional emails to your Ninety account.

Written by Amanda Barfield

Updated at September 27th, 2024

Changing your access email  

  1.  Select your profile picture from the bottom left of your screen.
  2. Click User Settings
  3. Select the Contact tab
  4. Once you select edit, verify your password.
  5. With that, you can enter the email you would like to use to access Ninety.
  6. A confirmation code is sent via email as the final step. The next time you log in, it is with the new email you entered.

 

Important Tips When Changing your Password

  • The confirmation code email is from helpful@ninety.io. If you do not receive it immediately, wait a few minutes and check your spam folder.
  • If you are using Google verification to sign in, the primary email needs to match the account you are attempting to use.
  • To change an email that uses Google verification, you need to contact our support team by using the chat feature in the bottom-right of any Ninety screen.