Ninety Knowledge Base

Assessments Admin Page

Published December 28th, 2023 by Amanda Barfield

The Admin page within the Assessments Tool allows Admin and Owners the ability to create, start, track, and analyze assessments. The Admin page is company-wide, so you see all teams and their assessments. Accessing Assessments Tool Click Assessments from the main navigation menu Owner and Admin permission levels default to the Admin Page for quick

Using the Help Center

Published October 29th, 2024 by Amanda Barfield

Welcome to the Ninety Help Center We pride ourselves on creating an easy-to-use, highly impactful tool. We used those same ideals when creating our Help Center. The Ninety Help Center provides clear and helpful information on how to use the Ninety platform. This article explains how to get the best out of our Help Center, which includes finding what

Receiving Text and Email Notifications

Published August 1st, 2023 by Amanda Barfield

Reminder Methods There are two methods to receive reminders from Ninety.io — text or email. Email Reminders - a daily reminder of tasks Text Notifications - push notifications only when there is a To-Do or Rock due Email Reminders Emails can be sent daily at the time chosen through User Settings. Click Settings then Notifications to adjust this feat

Introduction to the Knowledge Portal

Published February 12th, 2025 by Amanda Barfield

What Is the Knowledge Portal? The Knowledge Portal is our in-platform hub for understanding how to better use Ninety to empower your organization running on the Entrepreneurial Operating System® (EOS®). The Knowledge Portal's homepage is a library of collections accessible to your teams. The 90 Resources Collection The 90 Resources collection hold

Customize Your Organization's Branding

Published August 1st, 2023 by Amanda Barfield

Accessing the Configuration Settings Only users with Owner, Admin, and Manager roles can access the company settings page. Click on your profile row at the very bottom of the main navigation bar. Click Company Settings Click Configuration. Updating Your Organization's Colors and Logo Custom Colors Toggle on Custom Colors Click the colored squar

Introduction to Issues

Published July 1st, 2024 by Amanda Barfield

What Are Issues? Issues are the problems, obstacles, ideas, or opportunities to discuss and solve as a team. Fully resolving an Issue could include creating a To-Do for a team member, setting up a meeting, or deciding no more discussion or additional action is necessary. For example, you could create an Issue to introduce a new team member. No furt

Using the Knowledge Portal

Published February 12th, 2025 by Amanda Barfield

What is the Knowledge Portal? Within your Ninety app there is a new section, Knowledge, the Knowledge portal offers in-app support to help you get the most out of our platform and the Ninety Operating System used by your organization. How Do I Use The Knowledge Portal? The Knowledge portal has two modes, Learn and Edit. All users have access to Le

Introduction to To-Dos

Published July 1st, 2024 by Amanda Barfield

What Are To-Dos? To-Dos are generally seven-day action items. When creating a To-Do in your team, assign a due date (default is 7 days), an owner, and add a description to ensure the team member understands what completing the To-Do looks like. For example, To-Dos can be reminders to schedule meetings, investigate an oddity on a KPI, or remember and

Updating Your Email

Published August 1st, 2023 by Amanda Barfield

Changing your access email Select your profile picture from the bottom left of your screen. Click User Settings Select the Contact tab Once you select edit, verify your password. With that, you can enter the email you would like to use to access Ninety. A confirmation code is sent via email as the final step. The next time you log in, it is with

Reset Your Password

Published August 1st, 2023 by Amanda Barfield

Can't Login to Ninety? Can't log in? Don't worry; follow these four quick steps. Visit app.ninety.io/login. Select "Forgot password" and enter your email in all lowercase. Check your email and follow the link. After clicking the link, enter a new password. You are automatically logged in and can use the password you created next time you need to acc

Introduction to Headlines

Published July 2nd, 2024 by Amanda Barfield

What Are Headlines? Headlines are pieces of information to be shared with the whole team, or multiple teams, that don't necessarily warrant a discussion. For example, if your company's HR team is changing a process, they could announce this as a Headline. Some teams may just read the Headline and check it off. If your team wants to discuss the Head

Introduction to 1-on-1s

Published July 3rd, 2024 by Amanda Barfield

What are Weekly 1-on-1 Meetings? Once a quarter we schedule a special type of meeting, a 1-on-1 with a leader and a team member. The purpose of this meeting is to discuss the previous quarter. The team leader answers questions about the team member and the team member answers questions of their leader. This exercise builds trust between the two par

Invite Your Coach

Published August 1st, 2023 by Amanda Barfield

Only an Owner role can invite a coach to their Ninety account. You can also change any current user to a coach (more below). Navigate to the Directory on the left main navigation. Click Add People. Ensure Invite to Company is selected. Fill out the required information (First Name, Last Name, and Email). Choose the Coach Role on the corresponding d

Using Assessments Tool

Published December 28th, 2023 by Amanda Barfield

The Assessments Tool allows teams to help engage by providing a trackable way to provide meaningful feedback. The Assessments Page displays two different tabs based on permissions. Users with Admin or Owner level permissions can see the Admin page, where they can create and start assessments. Users with all other permission levels only see the My As

Google Task Integration

Published January 8th, 2024 by Amanda Barfield

Integrating Ninety To-Dos with Google When you setup the Google Task integration with Ninety, all your To-Dos display on your Google task list. All updates you make to your To-Dos within Ninety will be updated on your Google page as well. When you mark a to-do complete, it marks off your Google task, and visa versa; you can complete your Google task

1-on-1 Meetings: Quarterly and Annual Discussions

Published July 31st, 2023 by Amanda Barfield

Quarterly and Annual Discussion Within the 1-on-1 tool in Ninety, Managers can initiate Quarterly and Annual Discussions that help prepare both the Manager and the Team Member for a 1-on-1 meeting. It's not a performance review; it's a conversation. It's an opportunity to share what's working and what's not. In Ninety, the steps to complete a Discus

OS Toolbox: The Concepts, Tools, and Disciplines behind Ninety

Published July 31st, 2023 by Amanda Barfield

What Is the OS Toolbox The OS Toolbox includes tiles of different Resources centered around concepts, tools, and disciplines (CTDs) that are the building blocks of running a great company and using Ninety. Our team of business coaches, entrepreneurs, and experts has handpicked the resources your team needs to succeed, and we are always adding more e

Ninety Glossary

Published June 19th, 2023 by Amanda Barfield

This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All C D F G H I K L M O P R S T U V W Cascading Messages 🧩 Configurable term 🧩 Messages sent from other teams. These are shown during the Headlines section of a meeting and managed in th

Multi-factor Authentication and SSO

Published August 1st, 2023 by Amanda Barfield

What is MFA? Multi-factor Authentication (MFA) is an authentication method that requires you to provide two verification methods to gain access to Ninety; your email/password and a phone number. Each time you login to Ninety, a one-time code is sent to your verified phone number to complete the login. Company Required MFA An Owner or Admin can requ

Being a User in Multiple Accounts and How to Create Them

Published August 1st, 2023 by Amanda Barfield

Being Added to a New Company To be added to a new company, send the Owner or Admin of the account these instructions. The terms "Account" and "Company" can be used interchangeably in Ninety. A new or separate account has unique data and users, so no information is transferred between the two accounts. Even billing is done separately. How to Create a